Wolverine Limited Warranty

For 140 years, Wolverine® has been building boots and apparel to be every bit as relentless and capable as the people who wear them. We’re not good because we’re old – we’re old because we stayed good.

As such, Wolverine World Wide, Inc., owner of the Wolverine brand and Bates® brand (collectively “Wolverine”), warrants its Wolverine footwear to be free of defects in materials and workmanship for a period of one (1) year from the verified date of delivery to the original end-user purchaser. If a Wolverine product fails due to any material or manufacturing defect during this period then, after inspection and verification, we will repair or replace it at our discretion.

This warranty only applies in the United States and it does not cover damage caused by misuse, negligence, normal wear and tear, accident, improper care, modification, or the natural degradation of colors or materials (including waterproofing and odor control) over time. Because Wolverine cannot control the quality of products sold by unauthorized sellers, this warranty applies only to products sold by Wolverine or authorized Wolverine retailers, unless otherwise prohibited by law. Wolverine reserves the right to reject warranty claims for Wolverine products purchased from unauthorized sellers, including Wolverine products sold on unauthorized Internet sites.

If you believe your Wolverine product has failed due to a defect in materials or workmanship, you can contact Wolverine Customer Service at (866) 699-7369 or complete the Defective Product Form. The following requirements apply to the Wolverine Limited Warranty claims process:

  • Proof of purchase indicating when and where you purchased the product is necessary to process all warranty claims.
  • We will contact you and issue a return authorization (“RA”) number and mailing instructions if physical inspection of your product is required.
  • All packages to Wolverine should be shipped via insured parcel and are at your cost.
  • Warranty claims can take up to 6-8 weeks to process.

There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.

Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Under no circumstances shall Wolverine be liable for any special, incidental, or consequential damages based upon breach of this warranty, breach of contract, or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

If you have any questions about whether a seller is authorized, contact us at (866) 699-7369.